Destinations management

Destination management consists of the coordinated management of all the elements that make up a tourism destination. Destination management takes a strategic approach to link-up these sometimes very separate elements for the better management of the destination. Joined up management can help to avoid overlapping functions and duplication of effort with regards to promotion, visitor services, training, business support and identify any management gaps that are not being addressed.

Destination management calls for a coalition of many organizations and interests working towards a common goal, ultimately being the assurance of the competitiveness and sustainability of the tourism destination. The Destination Management Organization’s (DMO) role should be to lead and coordinate activities under a coherent strategy in pursuit of this common goal.

In this sense, UN Tourism works to support its Members in their efforts to develop efficient governance models / structures and policies, focusing among others on: Tourism policy and strategic planning Governance and vertical cooperation, i.e. national-regional-local levels Public Private Partnership (PPP).